> For the complete documentation index, see [llms.txt](https://showreward.gitbook.io/showreward-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://showreward.gitbook.io/showreward-docs/getting-started.md). # First-time setup ShowReward helps a team offer rewards to people who attend its calls. Your team works in the ShowReward dashboard. Participants use a separate reward portal to prepare for their call and, when eligible, claim their reward. A **project** is your team's workspace. A **campaign** contains the reward amount, call rules and portal content for an offer. A **lead** is a participant. A **closer** is the team member responsible for handling and validating calls. A **Project Manager (PM)** configures the project and manages its team. ## Create an account 1. Open ShowReward and choose **Create one** from the login screen. 2. Choose **Continue with Google**, or enter your **Email**, **Password** and **Confirm Password**, then select **Create account**. 3. For email registration, enter the six-digit code sent to your email address and select **Verify**. Use **Resend** if you need a new code. 4. If you already have an account, choose **Log in**. Use **Forgot password?** to request a reset link when needed. If your team invited you, use the same email address as the invitation. ## Set up your own project If the welcome screen asks how you will use ShowReward: 1. Choose **I want to reward attendance**. 2. Enter **Project name**. You can also enter a **Business type**. 3. Review the usage billing information shown on the screen. 4. Select **Create project**. You become the project owner, shown as **PM Owner**. You can configure the project and invite your team. ## Join an existing team If you are joining as a closer or sales team member: 1. Ask the project manager for the project ID. 2. Choose **I am a closer or sales team member**. 3. Enter the **Project ID** and, optionally, a short **Message** introducing yourself. 4. Select **Send request**. 5. Wait for the manager to approve it. Use **Refresh status** when available, or reload the page after approval. **Request sent** means the manager still needs to review your access. **We are completing your access** means the approval is being processed; refresh after a few seconds. For **Access suspended**, contact your project manager. ## Your first setup checklist For a new project using HighLevel bookings, complete these tasks in order. The [Video tutorials](/showreward-docs/getting-started/video-tutorials.md) page follows the same learning path. 1. [Connect GoHighLevel](/showreward-docs/gohighlevel.md#tutorial-01) and confirm the correct subaccount. Tutorial 01 also covers account and project creation. 2. [Configure your project](/showreward-docs/getting-started/project-settings.md#tutorial-02): choose payout methods, currency, time zone and participant portal language before creating rewards. 3. [Invite your team](/showreward-docs/getting-started/team.md). To import HighLevel users as closers, connect the subaccount first and ask invited users to accept their invitations. 4. [Create your first campaign](/showreward-docs/campaigns.md#tutorial-03), save it, then reopen it to link the HighLevel calendars and apply the booking redirects. 5. Make a test booking and check the participant's portal, campaign and appointment before sending traffic. You can still configure a project and invite team members manually before connecting HighLevel. The connection is needed for importing HighLevel users and synchronizing its bookings. After setup, continue with [call validation and reward claims](/showreward-docs/daily-operations/validations.md#tutorial-04), then add [HighLevel workflow automations](/showreward-docs/gohighlevel/workflows.md#tutorial-05) if you need them. Use the [Launch checklist](/showreward-docs/troubleshooting/launch-checklist.md) before going live. The menus you see depend on your role. **Projects** is a platform administrator screen; project managers normally configure their workspace through **Settings**. ## Related guides [Configure your project](/showreward-docs/getting-started/project-settings.md) · [Invite your team](/showreward-docs/getting-started/team.md) · [Create a campaign](/showreward-docs/campaigns.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. 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